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Frequently Asked Questions

We’ve put together a list of our most frequently asked questions to help in your organising for your next team event!

pinnacle team events infographic on frequently asked questions

Where are your team building programs delivered?

Pinnacle Team Events is a mobile service based in NSW that operates all over Australia. Our events take place wherever you are planning your next team gathering be it a conference venue, office building, restaurant, park or beach – we will have an event to suit your needs.

Who are your facilitators?

Pinnacle Team Events is a tight-knit team of corporate facilitators and event organisers who share a passion for making a difference in people’s lives. We do this through facilitating corporate programs and arranging events that are thought provoking, educational and motivating. We genuinely love what we do and have an endless amount of energy to share with our clients. To get to know us a little more head to our About Us page.

How long do your team building programs go for?

The event times vary depending on the client’s agenda from 30 minutes to a full day. Most events run for 2-4 hours.

How much notice do you need for an event booking?

All our events require pre-planning to ensure a successful program on the day so usually 2-3 weeks’ notice. The larger the event the more lead time is required up to 2-3 months; however that said we have come to the rescue for many groups and hosted an event with 24 hours’ notice on several occasions!

How much do your team building programs cost?

Each of the events has its own pricing based on the time frame, number of people and location. Therefore, please contact us to receive a quote based on your specific requirements.

What if we book an outdoor event and it is raining on my event day?

For all our outdoor events we supply a wet weather back up event in case of rain on the day. This wet weather event is included within the price; we simply need an indoor location to host this event. Usually the indoor location is the clients conference room or their office. Please call us to discuss the specifics of your event to determine the best option.

When will you arrive onsite for my event?

Generally, for most events your host facilitator will be onsite 30 mins – 1 hour before start time.

Can we incorporate our conference theme, company values or a specific message into the event?

Absolutely! No two events are ever the same and we are happy to tailor the activity to suit your desired outcomes for the day. We will work with you to creatively incorporate your conference theme, new product, core values or any other ideas you have into the challenges or overall activity.

How do you choose charities for your Corporate Social Responsibility (CSR) events?

We’re happy to work with the charitable organisation of your choice. If you don’t have one, we’ll contact charities that we’ve worked with in the past or that are local to you and recommend a good fit.

How do I know which team building activity will best suit my team?

Most clients have some idea of what they would like to get out of an activity e.g. work on communication, work as one team, focus on leadership or just have fun. However, most clients are unsure as to which programs will best suit their desired outcomes. Don’t worry! We are here to help. We will work closely with you to understand your needs and objectives and suggest the activities that will suit you best.

What group sizes can you work with?

We’ve delivered programs for groups ranging in size from 8 – 1,000 participants, and are happy to work with you to design an activity to suit your group if your numbers exceed 1,000.