Conference Venue Spotlight – Kooindah Waters

Nestled on the stunning Central Coast of NSW just 90 minutes north of Sydney is Mercure Kooindah Waters Golf & Spa Resort.

Mercure Kooindah Waters Resort

The multi-award winning resort is set on 90 acres which boasts a natural wetlands area and is surrounded by an 18 hole championship standard golf course (ranked in the Top 100 resort courses in Australia). Kooindah Waters has been designed to offer the best of both worlds, from state of the art conference facilities along with resort-style amenities including endota day spa, an indoor heated lap pool and outdoor recreational pool, tennis courts, sauna, gym and spa.

Enjoy the stunning views out across the fairways whilst dining in Karinya’s Restaurant and Wine Bar. Our new Executive Chef looks forward to tantalizing your taste buds.

Within 25mins drive from the resort you’ll discover some of the Central Coast’s hottest attractions, including Tree Tops Adventure Park, Luka Chocolate Factory, Glenworth Valley, The Australian Reptile Park, Wyong Milk Factory, Norah Head Lighthouse, Soldiers and Shelley Beaches and The Entrance with daily pelican feeding.

Conference Capacity:

Up to 400 guests cocktail, 340 theatre and 224 cabaret in Kooindah Ballroom

Number of Accommodation Rooms:


Venue Features:

Award-winning Kooindah Waters Golf Club, Exquisite Endota Day Spa Heated indoor 20-metre lap pool, Outdoor recreational pool, Gymnasium, BBQ area next to outdoor pool and playground, two tennis courts, Kids’ playground, Walking and running track


I write to congratulate you and your team on a beaut venue! From the initial contact, with Kerri’s efficient responses through to Louise whose competence in handling the important details was clear, to the friendliness of your maintenance person on my arrival; we had an amazing experience, and will certainly be passing the message on. I’d like to single out Sam in functions for her clear attention, positive demeanour and ‘no request is too much’ approach. The group had a fantastic two day meeting, with evening entertainment in the separate dining room, and a ‘break-out’ activity ‘the Putting Challenge’. The meeting was in the Pool View Room. We are a service organisation and pride ourselves on our high level of customer service, standards and team work. We are very hard to impress. We had a marvellous experience and commend you on your services, your teamwork, your accommodation, and your facilities. You clearly have a successfully cohesive and friendly team culture. Please thank the staff for making my job so much easier. I felt that all staff provided their best support and were very flexible, particularly your kitchen, serving their lovely meals at earlier times than planned. All this combined with a beautiful building and location, it was a very successful event for our group. We recommend Mitch from Pinnacle Events, whose enthusiasm drove us to silly lengths during the CSI game 😉

  • Macquarie University Hospital

Conference Incentives for 2018 Bookings:

Click here to view some great conference incentives from the lovely team at Kooindah Waters

For all enquiries and more information, contact Kerri from the Kooindah Waters events team on:
E: [email protected]
PH: 02 4355 5777

Breaking down silos with team building

A Silo is one of those business buzzwords that we regularly hear from our clients. Despite how it sounds, breaking down silos doesn’t have anything to do with destroying a farm’s grain-storing structure. According to the Business Dictionary the Silo Mentality is a mindset present when certain departments or sectors do not wish to share information with others in the same company. This type of mentality will reduce efficiency in the overall operation, reduce morale, and may contribute to the demise of a productive company culture.

breaking down silos in the workplace

Silo is a term that has been around for many years and continues to be a prominent issue for organisations today. It is no secret that if you want your team to be more effective, productive, happier and successful, all departments of an organisation have to work well together. So how does one go about breaking down silos in the workplace? See below for our top breaking down silos team building activities:



This session has a strong focus on both the individual and the team. Our Team Development facilitator, Lincoln, provides tools and insight on how to be a Functional Team and methods to identify and potentially shift behaviours. Getting the team culture to be functional is a challenge that will reap rewards for your business. Setting aside personal differences, setting agreements and expectations and having a common purpose are very powerful tools.


An exciting collaborative construction project with teams working in unison to design and construct an impressive bridge. Each team builds the bridge to their customer expectations while overcoming limited resources, communication barriers and strict timelines. The exciting final sees each team’s individual bridge being installed to create the huge, extended Company Bridge. The final construction is tested with a remote controlled car. A fun, engaging, hands on event with very powerful metaphors – where all departments of an organisation strive towards their own goals, but also play a vital role in the bigger picture.


This is a challenging and entertaining activity that will bring out the best in your team. Each team will be assigned a country and the task of building a pipeline to deliver a precious resource from one side to the other. On top of managing time, resources and personnel to build their Country’s, pipeline teams will also need to negotiate and innovate to connect their pipeline to all the other Country’s creating one continuous pipeline. Teams will need to work against time and conflicting objectives to achieve the whole group goal.

Delegates will have great fun, planning, negotiating, inventing and competing against the other Country’s to create their Pipeline. By the completion of the project the whole group will have built a long and winding pipeline that is put to the test when the precious resources are sent down the line.

Is there an ideal team size?

When it comes to sports, teams have a specific number of players. A rugby league team has 13, a basketball team has 5 and a netball team has 7. But when it comes to the workplace there is no fixed rule when it comes to the ideal team size. Teams that are too small risk having a skills gap in an important area while teams that are too large risk a loss of productivity and collaboration.

The size question is one that has been asked since the 1800’s, when French agricultural engineer Maximillian Ringelmann performed a tug of war style experiment and discovered that individual members of a group became increasingly less productive as the size of their group increased. In the seventies, Ingham et al coined the phrase “social loafing” for the phenomenon in the workplace where the more people there are, the more a person can get away with and the less work they have to do.

Team tug of war ideal team size

So, how can you avoid the Ringelmann Effect or Social Loafing in your organisation? And is there an ideal team size for your workplace?

Of course, there isn’t a one team size fits all number that will suit every organisation. However, in the latest edition of micenet Lynne Schinella agrees that small teams are better than large. “Flight Centre allows no more than seven in a team, and Jeff Bezos from Amazon says unless a team can be fed with two pizzas, the team is too large,” Lynne Schinella.

Here at Pinnacle when it comes to team sizes in our team building programs we agree that smaller teams work best. Usually we try and keep our team sizes around the 7-person mark, however anywhere between 6 – 10 is ideal. By keeping team sizes within this range we find this provides the best environment for all members of the team to contribute and have their creativity, ideas, energy & experience flourish.

Take 5 With Pinnacle – Mike

If you’ve ever wondered what makes a Pinnacle Team Events facilitator tick then you have come to the right place! Each month we will be taking 5 minutes to chat with each of our facilitators about their lives both inside and outside of work.

Mike Andrews Pinnacle facilitator

What I love about being a Pinnacle Facilitator:
Everything about Pinnacle is FUN!! … even as I strive to maintain high professional standards in what I do and how I work – the fun factor isn’t compromised at any point when engaging with fellow staff, clients or participants.

I love the freedom (& capacity) within my role to ramp up the fun factor and deliver memorable moments and entertaining experiences – such that our customers, old & new … loyal & true – keep coming back for more!! 

My favourite Pinnacle team event to facilitate:
Look spending half a day at the beach, and helping our participants have a laugh and have some fun is awesome – so a beach based Scramble is right up there as a fave … but then I also really enjoy running a Trivia & Games night where the groups are really competitive to start – and then they have a few drinks and things go crazy from there … HILARIOUS!   

Most embarrassing moment as a Pinnacle facilitator:
Hmmmmm – so one of our activities makes use of raw eggs … and there’s ALWAYS potential in any session or activity for something unplanned to happen or not go to script … and this is especially so when overly enthusiastic (and slightly tipsy) participants are “playing with the eggs” …. and not following instructions. Needless to say, on that day I was VERY lucky to have a spare shirt!!

My favourite hobbies are:
I’m a sporty & outdoorsy type – so am happy to jump into most adventure type activities. Recently have got back into indoor rock climbing and a few hours at Flip Out trampoline park is also great fun!

Band I’m listening to at the moment / podcast recommendation:
OK – so this is a bit embarrassing … am on a bit of a nostalgia trip at the moment and am firing up a lot of the old 90’s power ballads … (I blame the Foxtel music channels) DON’T JUDGE ME!!

What was the last book you read?:
Am still half way through the latest Dan Brown thriller – “Origin” … it’s a great read!

Favourite holiday?:
WOW – a tough one to answer … 2013 … went on a 6 week / 4000km road trip around the USA … in a Mustang convertible … soooooo many awesome flashbacks!!

Have you ever had a nickname?:
Yes I have … but there’s NO WAY I’m telling – it’s reserved for exclusive use by that special someone 😉

I am frightened by _____ :

Favourite movie of all time?:
Are you serious ?? – you can’t ask a movie buff that type of Q … maybe I could rate them by genre perhaps …. but if you’re after a random 3 from my top 20 list … let’s go with Forrest Gump, Aliens and Raiders of the Lost Ark … I know, I know – such a “boy’s list” – but you asked!

First concert I went to:
The first “event” I ever went to in a big arena was a school sports excursion to see the Harlem Globetrotters at the Horden Pavillion (Sydney) when I was all of 11 years old in year 7 … Most memorable moment at a concert was seeing Robbie William at the SFS … my partner and I had managed to sneak into the VIP area right in front of the stage – and will never forget turning around and seeing 50,000 on the field and up in the stands, all around the ground just going off!!

If you could live anywhere, where would it be?:
Well without sounding too boring – I’ve lived in the same place here in Sydney for 10 years … so central and close to the city, with amazing, panoramic Sydney Harbour views … I’m a pretty lucky guy and am VERY happy exactly where I am!! … but to answer the Q – if I had to live somewhere else … I really love the Pacific NorthWest region of the the USA … Eugene, Oregon is an amazing small little town – I’ve got good friends there, so that’d be a no brainer! 

What makes you angry:
Random top 5 …. road rage, idiot politicians, social inequity, narrow-mindedness, when the Tim Tam packet runs empty!

What makes you laugh the most:
OMG – I’m “borderline” one of those happy freaks … I love laughing … and making other people laugh … so here’s a joke …

So a man walks into the ER … albeit very gingerly – and announces to the nurse on duty … “Hi – sorry to bother you, but I’ve got 6 toy plastic horses up my bum” … Fearing the worst – the nurse rushes him in for an examination. 10 minutes later the ER doctor comes out and says … “don’t worry – he’s stable!”

What song would you sing at karaoke night?:
Sorry to be the party pooper … but as gregarious & extroverted as I am … I’m waaaaaaaaay to self-conscious to ever do anything like that!