After almost 15 years of working with teams I am still so fascinated with communication within teams and the impact that it has. For me personally, some of the key factors that contribute to the effectiveness of communication within a team are intent, ego and self-awareness.
Where are you coming from? Do you really want peace in this situation or are you just after an argument? This is so often the case and potentially, some people are parked in this place permanently. This can be due to generational legacy, conditioning and state of mind. The ability to recognise and then shift your intent is a very powerful tool. If you want war that’s what you will be faced with. Shift your intent to peace and harmony and that’s what you will encounter. Be careful what you project.
The shape, tone and make up of our communication can also have many origins and therefore many varying effects. Ego is a factor for all of us. Within teams the ability to keep your ego in check and being aware of it can be a key factor in communicating within the team. Transactional Analysis is a great theory to read up on. Please click here with thanks to Business Balls. This theory of Eric Berne may help to explain the type, tone and impact of communication within your team. How do you communicate with others and what impact do you have upon them?
Self-awareness – oh I wish it could be purchased at a hardware store. That statement in itself is self-righteous. We all believe we are right and potentially also aware. Self-Awareness is having a clear perception of your personality, your strengths, weaknesses, thoughts, beliefs, motivation, and emotions. It allows you to understand other people, how they perceive you, your attitude and your responses to them in the moment. But you can’t get it at the shops. For me, the most amazing teams are able to be very truthful and open with their communication to each other around impact. People are made aware of the impact they are having upon others in a helpful and supportive manner. If this doesn’t take place in a trusting environment there will be defensiveness and frustration. All of this meaning there is truth in it for the person involved.
So keep on track and persevere with the practice of being a good communicator and a good team player.